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Home Customer Support FAQ'S Before placing an order
Before placing an order


1. Do you ship to Paraguay with free shipping?

Yes, we provide free shipping door to door, for some remote countries customers should prepay part of shipping freight, like serbia, Iran. 

2. When will i get my package?
Once we confirm your payment and finish processing your order, your items will be immediately packaged and shipped to your destination within 48hours, usually you can get it in 4 - 6 business days.

3. Can you ship my order with DHL, i prefer DHL.
Yes, please just writ your request to service@virgodental.co.uk then our customer service staff will remind our shipping company about this.

4. Can i take order with Credit card?
Yes, now we accept credit card, also visa card and mastercard. More details about payment method, you can check here, http://www.virgodental.co.uk/article-7-Payment.html But virgodental prefer you use paypal, the most loved way to pay and get paid.

5. I have brought one NSK handpiece from you last year, but now i have problems with it, how could i do, please help me.
For our NSK products provide one full year warranty, so just let our customer service know the detail problems, then our technicians will help you out.

6. Every buyer must register before purchase?
No, if you do not want to register, you just need to click the "buy now" button, and once we got your order, our system will register for you automatic.

7. What is the return policy? 
For all our products, we provide 30 days return policy.



Athenadental.com.au is one professional dental supplies website which supplies dental equipment in Australia with lowest price guarantee.

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